U-Report is a free SMS social monitoring tool for community participation, designed to address issues the youth cares about. SMS pols and alerts are sent out to U-Reporters and real-time response information is collected. Results and ideas are shared back with the young people and the communities with emerging issues explored further via additional questions and responses, thus building a cohesive citizen-led dialogue on social development and human/youth rights that is communicated to policymakers and publicized in the media to influence social change.
Issues polled include among others health, education, WASH, youth unemployment, HIV/AIDS, disease outbreaks, or social welfare sectors. Data received can be disaggregated by age, gender, regions and districts in real time. Registration is voluntarily with SMS free to the users across all networks.
U-Report relies on young volunteers and community members serving as U-Reporters on a free entry, free exit basis to provide information on issues in their communities.
U-Report allows citizens to speak out on what is happening in their communities, provides a forum to amplify their voices through local and national media, sends alerts to key stakeholders about the issues their constituents are facing, and feeds back useful information to the U-Reporters, so they are empowered to work for change and improvement in their localities themselves.